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FAQs
Below are some of are common questions
How long will shipping take?
Orders are typically delivered within 4–7 business days across India. Metro cities may receive delivery within 3–5 business days. You will receive a tracking link via SMS/email once your order is dispatched.
How do I know if my order is confirmed?
Once your order is successfully placed, you will receive a confirmation email and SMS with your order ID and details. If you don't receive it within 24 hours, please check your spam folder or contact us at info@duzera.in.
Can I change my shipping address after my order is placed?
Address changes can be accommodated only within 12 hours of placing the order, before it is dispatched. Please contact us immediately at info@duzera.in or call +91 95586 36467 during business hours (Mon–Fri: 9am–6pm, Sat–Sun: 9am–11am) with your order ID and the updated address.
